Shipping & Returns

Shipping costs:

Free standard shipping for all orders above €100 within Europe.
For less amounts, standard shipping costs are €5 within Romania and €10 for the rest of Europe.
For the rest of the world, standard shipping costs are €30.

 

Processing time:

Between 1-2 working days

Delivery time:

Between 1-6 working days

Returns:

You have 14 days from the moment you received your order to return it to us for a refund. Please note that costs for a return shipment are not covered by us and that returned items must be in their original condition.

Here’s how it works:

01. place the items you want to return and a completed return form in a carton box and close the box securely using tape;
02. ship the return with a carrier of your choice (make sure you are given a tracking number) to this address:

Mudan Gadal SRL
Str. Tatarasi nr. 67, 700397, Iasi, Romania

Refunds:

The refund will be credited to the same form of payment used to make the purchase, within 5 days after we’ve received your package.

Warranty:

The products you received should be according to the description given on the website and possess all the expected qualities.
In the opposite case, you are entitled to a replacement of the products, for a period of time no longer than 30 days from the moment you received your order. Shipping costs for a replacement are not covered by us.